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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Jan 25, 2025

Episode Summary

How do you set yourself apart in an ever-evolving professional landscape? In this episode of The Intuitive Customer, Colin Shaw and Ryan Hamilton dive deep into the career lessons they’ve learned over decades of navigating the twists and turns of professional life. This isn’t just another list of...


Jan 18, 2025

Episode Summary

In this episode of The Intuitive Customer, Colin Shaw and Professor Ryan Hamilton delve into the fascinating world of customer habits. Colin shares his recent experiences shopping at Publix, Aldi, and Whole Foods, uncovering how deeply ingrained habits shape our decisions as customers. The discussion...


Jan 11, 2025

Episode Summary

In this episode of The Intuitive Customer, Colin Shaw and Ryan Hamilton dive into the predictions shaping 2025 and their implications for customer experience. From economic uncertainty and its emotional impacts to the rise of AI in search behavior, they explore how these trends will influence customer...


Jan 4, 2025

 

Quote of the Episode

"If something feels off, it probably is. Trust your instincts and push for clarity—because informed customers are empowered customers."

Episode Summary

In this episode of The Intuitive Customer, Colin Shaw and Professor Ryan Hamilton discuss the all-too-common experience of feeling ripped off....