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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Jul 29, 2023

18 months. That was the timeline Colin gave himself to move from a sales job to a general manager post. It was a long time ago now, the kind of thing one remembers when they look back over a decades-long career. 

However, it also worked. Colin did make that transition, moving throughout departments and learning new...


Jul 22, 2023

At first glance, authenticity appears straightforward. To be authentic, one simply needs to be genuine in their thoughts and actions. However, as is often the case with our discussions in the podcast, the subject becomes complex under scrutiny. 

Our motivation to discuss authenticity stems from a podcast listener's...


Jul 15, 2023

Have you ever noticed how many vitamin options there are at a drug store? If not, you should know there are hundreds. It is bloody overwhelming. 

All these vitamins got us thinking about differentiation. If your product isn’t that different from another, like a B-12 vitamin, how do you differentiate yourself from...


Jul 8, 2023

Many organizations are making a common mistake when it comes to AI. They fail to capitalize on the potential to enhance Customer Experiences through this powerful technology by building it incorrectly. By changing their strategic approach, they could gain a significant competitive advantage.

Take, for instance, a...


Jul 1, 2023

 

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