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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Dec 2, 2023

Unleashing the Power of AI vs. Human Touch: Which Delivers a Superior Customer Experience?


I often say, "None of us are as clever as all of us." However, sayings are more useful when they can spur action. So, we have a proposition for you:

If you have something you want to say about experiences or technology,...

Nov 18, 2023

Regret is a powerful emotion. One might not think it has a place in a marketer’s messaging toolbox. However, you might be surprised to learn that in addition to being a powerful emotion, it can also be a powerful tool.

The reason we regret things depends on the situation. We can regret a purchase we made. We can...