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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Apr 15, 2023

We will admit it. We have made mistakes in our lives. It’s only natural that some of the calls you make in your journey are going to be bad ones. Believe it or not, we are thankful for them. One learns a lot from one’s mistakes or at least that is the hope.

Some of the calls were good ones, though, and we are thankful for those, too. Perhaps, even we two, like the blind squirrel, can find a nut once in a while. 

One of the great things about having a podcast is that we can share information. In this episode, we share some stories about things that have gone wrong. Our hope is that you can learn vicariously through us without having to suffer through similar pains yourself.  Similarly, we share some of our triumphs, too, with the hope that these success stories might help some of you as well.

Here are some other key moments in the discussion:

  • 02:50  Colin shares what he learned about choosing the right companies for his career goals by mucking it up in his 20s with one company worse than the next.
  • 07:01 Ryan explains how he learned that loyalty isn’t always a two-way street when he experienced his first layoff at a startup. 
  • 10:26  We learn how recruitment is a bit like a fairy tale in that you have to kiss a lot of frogs to find the proper prince or princess. 
  • 14:00  We discuss the importance of having a plan rather than crossing one’s fingers and hoping for the best. 
  • 17:08  Colin tells us what he would have done differently at the beginning of his consultancy rather than the decision he made that almost bankrupted it.
  • 21:28  We both share out successful decisions, from continuing to pursue a degree to establishing a priority for work-life balance to adopting a mindset of continuously learning. 


Did you know we have a YouTube Channel too? Check it out here.

Connect with Colin on LinkedIn HERE.

Follow Colin on Twitter HERE.

Click HERE to learn more about Professor Ryan Hamilton of Emory University. 

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